Position:Carhop
Immediate Supervisor: Manager on Duty (MOD)
Status:Nonexempt
Position Summary: This position serves product to guests.
Essential Job Duties:
Ensure that product meets operational, quality, and appearance standards before being delivered to guests
Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
Provide friendly, quick, and polite service to guests
Promptly respond to guest requests
Report customer complaints/issues to MOD
Assist guest with payment
Make accurate change quickly and efficiently
Clear trays and trash from guests vehicles, patio, drive-thru, and parking lot
Comply with all company policies, procedures, and operational standards
Perform regular cleaning and sanitation duties including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease pursuant to operational standards
Regular attendance
ADDITIONAL DUTIES:
Report employee complaints/issues to MOD
Move and stock food product weighing up to 50 pounds
Skating Carhop:
Complete Skating Carhop training requirements
Perform duties while on roller skates
Perform other job-related duties as assigned or required
Time/Shift Expectations: Irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
Knowledge/Skills
General restaurant or retail knowledge
Basic math and reading skills
Effective verbal and written communication skills
Ability to follow directions
Customer service and multi-tasking skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
Brand: Sonic
Address: 815 North Telegraph Road Monroe, MI - 48162
Property Description: Sonic 6264 - 815 North Telegraph Road
Property Number: 6264
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