Hotel Front Desk Clerk

*Main Job Duties and Responsibilities* * welcome and greet guests * answer and direct incoming calls * inform guests of hotel rates and services * make and confirm reservations for guests * ensure proper room allocation * register and check guests in * confirm relevant guest information * verify guest's payment method * verify and imprint credit cards for authorization * issue room keys and direct guests to their rooms * maintain clear and accurate records of guest room bookings * compute all guest billings, accurately post charges to guest rooms and house accounts * receive and transmit messages for guests * retrieve mail, packages and documents such as faxes for guests * listen and respond to guest queries and requests both in-person and by phone * provide accurate information about local attractions and services * liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests * complete and maintain any incident reports, daily activity reports or other reports requested by management * manage conference room bookings and scheduling * close guest accounts and check guests out * review accounts and charges with guests during the check-out process * process accurate payment of guest accounts * inform housekeeping when rooms have been vacated and are ready for cleaning * monitor visitors to the hotel * enforce rules and policies of the hotel * maintain a neat and orderly front desk and reception area Job Types: Part-time, Full-time Pay: From $14.
00 per hour Expected hours: 36 – 40 per week Schedule: * 8 hour shift Work Location: In person