Job Description
Be a part of the Frost Remer Agency Inc team, a reputable insurance agency blending the convenience of hybrid remote work with the warmth of Flat Rock, Michigan.
We take pride in serving our local community, fostering connections, and delivering exceptional service.
We are looking for a dedicated Customer Service Representative who can be the first point of contact for our clients, providing support, information, and guidance.
Your role will involve handling inquiries, resolving issues, and ensuring that every client interaction leaves a lasting positive impression.
If you are eager to join a team that values collaboration, innovation, and client-centric service, Frost Remer Agency Inc is the place for you.
Apply now and be a part of our mission to provide top-quality service to our valued clients.
Salary: $30000.
00 - $55000.
00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Career Growth Opportunities
Retirement Plan
Hands on Training
Coffee and snacks are provided.
Family Focused Company
Paid Holidays
Part-time positions are available
Mon-Fri Schedule
Disability Insurance
Flexible Schedule
Evenings Off
Continuing education assistance
Responsibilities
Client Interaction: Engage with customers, addressing their queries, and providing assistance in a timely and efficient manner.
Issue Resolution: Resolve customer concerns and complaints promptly to ensure a positive experience.
Order Processing: Handle customer orders, ensuring accuracy and timely delivery.
Documentation: Maintain detailed records of customer interactions and transactions.
Product Knowledge: Stay informed about company products and services to provide accurate information to customers.
Requirements
Requirements:
Licensed: Commercial and Personal Lines Property & Casualty Account Managers should apply.
Excellent Communication: Strong verbal and written communication skills to interact effectively with customers and team members.
Customer Focus: A customer-centric approach with a dedication to providing exceptional service.
Problem-Solving Skills: Ability to analyze situations, identify issues, and offer effective solutions.
Team Player: Capable of working collaboratively with colleagues to achieve common goals and support team initiatives.
Company Description
Our Agency is located in Flat Rock MI specializing in Business, Auto, Home, Life, and many other insurance products.
We care about our clients, and it shows in our results as we have achieved many awards since opening our doors.
Our dedicated staff works incredibly well as a team always putting the customer first.
Apply to be a part of our team today!
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