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Posted : Thursday, January 18, 2024 08:36 AM
Provide Level 1 support for the responsible platform/system.
As the MES software is production critical for YFAI plants, this could include off shift and weekend support in the case of production downtime.
· To recommend solutions of technical specifications.
Support the team during implementations.
Work closely with the vendor to find viable solutions.
· Drive fixes and/or enhancements with the supporting resources.
· Document requirements to support required business functionality.
Review with internal customers, vendors and other IT support staff as necessary.
· Monitor existing system interfaces between both internal and external systems and correct errors · Monitor system error reports and logs and make corrections while working with key business users to prevent future errors · Provide technical documentations, work instructions, knowledge base articles Learn new technologies to support other systems in YFAI including the replacement of existing platform/systems.
Actively participate in the architecture and implementation of new solutions to support the future regional or global system solutions.
· Manage ongoing support requests and administrative needs.
· PC and Server management within manufacturing plant, administer backup and recovery · Communicate effectively with end users to ensure customer satisfaction.
· Communicate and coordinate with infrastructure teams to execute system changes · Ensure issues and defects are resolved in a timely manner, including during non-work hours to resolve critical production issues.
· Other important functions as required, such as developing requirements documentation to support business functionality in YFAI’s strategic system solution, providing valuable input to the development of this strategy, working closely with the system software vendors to ensure understanding and on-time delivery, ensuring existing system functionality is tested in the future strategic system solution.
Essential Common Requirements for all Employees: Business Operating System (BOS): Understand, apply and meet all function-related BOS requirements.
Environmental, Health & Safety (EHS): Understand, apply and meet all function-related EHS requirements.
Product Safety: Understand, apply and meet all function-related Product Safety requirements.
Compliance: Understand, apply and meet all function-related Compliance requirements Information Security: Understand, apply and meet all function-related IT / Information Security and confidentiality of YFAI information requirements.
Must comply with all company policies and procedures.
Employee must have the ability to work additional hours and / or overtime as needed or assigned to complete job duties on time.
Ability to multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels.
Ability to maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment (plant, corporate office, or remote).
Required Education Level: Bachelor's Level Degree Area of Study: Information Technology or related discipline OR equivalent experience Required Qualifications (Experience Level, Skills, Knowledge): 5-9 Years of Experience with in Information Technology specifically in the area of related system implementations.
Knowledge of all phases of software development lifecycle including requirements analysis, design, development, testing (integration, user, and performance), implementation, and support; Must have hardware and software skills.
Experiences with the related systems and .
NET development Knowledge of coding languages (e.
g.
C++, Java, JavaScript, HTML) Experience with relational database (SQL, Oracle) and SQL programming TCP/IP, Cisco Switches PLC programming and communication architecture a plus, Kepware Working knowledge of QAD, MS SQL Preferred Qualifications (Experience Level, Skills, Knowledge): 1-3 Years of Experience within the automotive industry Preferred the candidates can speak and understand the Chinese language to interface with overseas developers.
Experience working in global corporation preferred; Experience in a JIT/JIS automotive supplier or manufacturer, FCA knowledge is preferred.
Physical Ability Requirements: Stationary Position (Sitting or Standing): Constantly Movement (Walking): Constantly Carry Weight (Lifting up to XX lbs): Occasionally Communication (Seeing/Talking/Hearing): Constantly Use Hands/Fingers (Operate computer, printer, phone): Constantly Language Required and Preferred: Required: English (Fluency with Reading, Writing, Speaking) Work Environment: Plant Floor, Office Environment Works closely with others, perhaps within a foot of another person Often exposed to distracting sounds and noisy conditions Exposure to hazardous equipment on a daily basis
As the MES software is production critical for YFAI plants, this could include off shift and weekend support in the case of production downtime.
· To recommend solutions of technical specifications.
Support the team during implementations.
Work closely with the vendor to find viable solutions.
· Drive fixes and/or enhancements with the supporting resources.
· Document requirements to support required business functionality.
Review with internal customers, vendors and other IT support staff as necessary.
· Monitor existing system interfaces between both internal and external systems and correct errors · Monitor system error reports and logs and make corrections while working with key business users to prevent future errors · Provide technical documentations, work instructions, knowledge base articles Learn new technologies to support other systems in YFAI including the replacement of existing platform/systems.
Actively participate in the architecture and implementation of new solutions to support the future regional or global system solutions.
· Manage ongoing support requests and administrative needs.
· PC and Server management within manufacturing plant, administer backup and recovery · Communicate effectively with end users to ensure customer satisfaction.
· Communicate and coordinate with infrastructure teams to execute system changes · Ensure issues and defects are resolved in a timely manner, including during non-work hours to resolve critical production issues.
· Other important functions as required, such as developing requirements documentation to support business functionality in YFAI’s strategic system solution, providing valuable input to the development of this strategy, working closely with the system software vendors to ensure understanding and on-time delivery, ensuring existing system functionality is tested in the future strategic system solution.
Essential Common Requirements for all Employees: Business Operating System (BOS): Understand, apply and meet all function-related BOS requirements.
Environmental, Health & Safety (EHS): Understand, apply and meet all function-related EHS requirements.
Product Safety: Understand, apply and meet all function-related Product Safety requirements.
Compliance: Understand, apply and meet all function-related Compliance requirements Information Security: Understand, apply and meet all function-related IT / Information Security and confidentiality of YFAI information requirements.
Must comply with all company policies and procedures.
Employee must have the ability to work additional hours and / or overtime as needed or assigned to complete job duties on time.
Ability to multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels.
Ability to maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment (plant, corporate office, or remote).
Required Education Level: Bachelor's Level Degree Area of Study: Information Technology or related discipline OR equivalent experience Required Qualifications (Experience Level, Skills, Knowledge): 5-9 Years of Experience with in Information Technology specifically in the area of related system implementations.
Knowledge of all phases of software development lifecycle including requirements analysis, design, development, testing (integration, user, and performance), implementation, and support; Must have hardware and software skills.
Experiences with the related systems and .
NET development Knowledge of coding languages (e.
g.
C++, Java, JavaScript, HTML) Experience with relational database (SQL, Oracle) and SQL programming TCP/IP, Cisco Switches PLC programming and communication architecture a plus, Kepware Working knowledge of QAD, MS SQL Preferred Qualifications (Experience Level, Skills, Knowledge): 1-3 Years of Experience within the automotive industry Preferred the candidates can speak and understand the Chinese language to interface with overseas developers.
Experience working in global corporation preferred; Experience in a JIT/JIS automotive supplier or manufacturer, FCA knowledge is preferred.
Physical Ability Requirements: Stationary Position (Sitting or Standing): Constantly Movement (Walking): Constantly Carry Weight (Lifting up to XX lbs): Occasionally Communication (Seeing/Talking/Hearing): Constantly Use Hands/Fingers (Operate computer, printer, phone): Constantly Language Required and Preferred: Required: English (Fluency with Reading, Writing, Speaking) Work Environment: Plant Floor, Office Environment Works closely with others, perhaps within a foot of another person Often exposed to distracting sounds and noisy conditions Exposure to hazardous equipment on a daily basis
• Phone : NA
• Location : Monroe, MI
• Post ID: 9068826915
